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Media Center: Tech Resources for Students & Parents


MCPS Community Tech Support Help Line: 240-740-7022

* for the technical needs of any student or parent during remote learning *

* available Monday - Friday between 7:00 am and 8:00 pm *

* may also email for assistance *


Online Tools Support

  Student Support Guide

  Upload Assignments

  Troubleshooting Authorize Account


Zoom Resources

    Zoom for Student Support Guide

Test your internet connection by joining a test Zoom meeting

  • While it may appear that students have the ability to host meetings, other students and staff ARE NOT ABLE to join or participate in their meetings. 
  • Additionally, students cannot invite or record a meeting with their account. 

  • The sole purpose of the account is to ensure students are required to sign in with an MCPS account in order to join their teachers’ meetings and are therefore not anonymous.

Parent Webinar Series

This Parent Webinar Series includes information on:

Synergy ParentVUE

myMCPS Classroom (Canvas)

click on the drop down menu on the upper right to access the entire playlist